OneBill addresses the pain points that have impacted your Bruin financial experience:
Complex Fee Structure
BruinBill is your hub for reviewing and paying your fees. Currently, it separates the following accounts:
- Registration Fees & Campus Charges
- Housing
- Summer Sessions
- Transportation (paid outside BruinBill)
This separation complicates your ability to track, understand, and pay your bills.
Restricted Financial Aid Disbursement
At this time, financial aid disbursements are only automatically applied to your Registration Fees & Campus Charges account. “Surplus” aid is refunded to you even if you have an outstanding balance on another account, such as Housing. As a result, you're having to wait to be refunded before you can manually issue an additional BruinBill payment for your other fees.
Multiple Support Teams
With different support centers for each account, it can be difficult to determine the best place to direct your questions and find answers.
